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Winning Omnichannel Global 2022



Winning Omnichannel Global 2022

Winning Omnichannel 2022: Our annual guide to the global FMCG landscape

Online grocery/FMCG sales grew more than 15% in 2021, in a global grocery market which grew 2.1%. The total market growth of 2.1% is in line with the average pre-pandemic growth, and means the market held on to the double-digit growth gains it made in the 2020 phase of the pandemic. The data was revealed in our Winning Omnichannel report, an annual wrap of global FMCG and grocery sales.

Key findings from the study include:

  • Ecommerce was again the fastest growing channel, delivering 15.8% growth, building on the 45.9% growth delivered in 2020. This growth lifted ecommerce’s share of the grocery market to 7.2% compared to 6.3% in 2020 and 4.8% in 2019.
  • At 2.1%, global annual growth is back in line with the pre-pandemic five-year average of 2% - as much of the displaced out-of-home spend from 2020 remained in-home in 2021.
  • Western Europe declined 0.2% as purchase patterns began to normalize with fewer lockdowns in the year. Latin America delivered 9.2% growth in 2021, mostly driven by inflation and continued lock-downs, while the U.S. grocery market grew by 2.7%.
  • Supermarkets/hypermarkets remain the dominant channel for FMCG sales, however with growth of just 0.1% its share of sales fell to 51.4%, from 52.4% in 2020 and 53.1% in 2019.
  • Groceries bought on a promotion accounted for 21.6% of sales during 2021. That's up from 20.9% in 2020, but still not back to 2019’s pre-pandemic level of 22.1%.
  • Beverages were the strongest sector growing at 2.9%, driven by sports and energy drinks and carbonated soft drinks. Food, excluding dairy, grew at 2.5%, while dairy grew 2%. Home care fell back to 1.1% growth, while health and beauty products grew only 0.7%.
  • Kantar forecasts global growth in the FMCG market will slow to 1.3% in 2022.

We can already see that 2022 is challenging on a number of fronts. We forecast growth for the global FMCG market will slow to around 1.3%, as consumers develop different coping strategies to deal with the cost of living crisis. Innovation in ecommerce, promotions and ranging will all be important tools for retailers in tackling the challenges of this year.

Access the report by completing the form HERE and reach out to our experts if you want to get more detail on retail exploration, e-commerce performance as well as the growth forecast in uncertain times.   


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Peter Christou

General Manager - Worldpanel Division Vietnam


+84 28 3930 6631

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