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Out-of-home, out of mind?

04/05/2018

Kantar Worldpanel’s new report on out-of-home (OOH), published today, reveals that OOH consumption makes up nearly half (41%) of global spend on snacking and non-alcoholic beverages. In some categories, such as coffee, purchases outside the home make up as much as 70% of total spend, exposing a significant opportunity for retailers and manufacturers not currently considering OOH strategies.

The report analyses data from Kantar Worldpanel consumer panels in Brazil, China, France, Indonesia, Mexico, Portugal, Spain, Thailand and the UK. It also sheds light on contrasting purchase behaviours at a local level, showing a huge potential for OOH consumption in Asian markets such as China, Thailand or Indonesia with 48%, 66% and 63% OOH contribution of total spend respectively, which are bigger than countries in other regions.

Unique regional patterns for OOH

The report finds that OOH purchase behaviour is most developed in the UK, where shoppers spend an average of $525 annually on away from home purchases—almost double that of Spain, the market with the second highest spend ($225).

Thailand’s shoppers are the most frequent OOH buyers, with 214 trips on average per year—more than once every other day. The UK is close behind (199), followed by Mexico (105) and Spain (102).

Where does OOH happen?

OOH consumption happens everywhere. While the hotels, restaurants and cafes (horeca) channel performs strongest in Europe, with 83% of Portuguese OOH spend and 60% of Spanish spend outside the home happening in horeca locations. Modern trade (hypermarkets/ supermarkets, convenience stores/ minimarts) plays an important role in emerging markets in Asia, accounting for 43% of Chinese OOH spend and 46% of Thai spend.

Besides, impulse channels and traditional trade make up a large proportion of OOH spend. In Brazil, 35% of snacking food and non-alcoholic drink purchases away from home happen in impulse channels, whereas 33% of total OOH occasions in Mexico occur in traditional marketplaces, even up to 85% in Indonesia.

Table 1: Out-of-home versus take-home spend (snacking food and non-alcoholic drinks)

 

Total 9 country

France

Portugal

UK

Spain

Brazil

China

Mexico

Indonesia

Thailand

%OOH

41%

24%

27%

42%

46%

47%

48%

49%

63%

66%

%TAKE-HOME

59%

76%

73%

58%

54%

53%

52%

51%

37%

34%


Table 2: Out-of-home annual purchase behavior

 

France

Portugal

UK

Spain

Brazil

China

Mexico

Indonesia

Thailand

%Penetration

   95%

  98%

  95%

 98%

 100%

  100%

  100%

  100%

  100%

Frequency

49

60

199

102

80

84

105

77

214

Spend per occasion ($USD)

$4.2

$1.1

$2.6

$2.4

$2.5

$1.9

$1.8

$0.3

$0.9

Spend per buyer ($USD)

$208

$68

$525

$225

$195

$160

$187

$25

$185


Chart 1: Where do out-of-home purchases happen?

 

 

 

 

Modern trade

 

Hotel / Restaurant / Café

Impulse

Traditional trade

Convenience Store / Minimarket

Hypers/Supers

France

 53%

40%

0%

1%

6%

Portugal

 83%

7%

0%

2%

8%

Indonesia

2%

0%

85%

11%

2%

Spain

63%

20%

0%

2%

15%

Brazil

22%

35%

22%

3%

18%

UK

43%

34%

0%

9%

15%

Mexico

15%

14%

33%

22%

15%

China

34%

7%

15%

21%

22%

Thailand

20%

10%

24%

42%

4%


OOH is incremental to modern trade

$2 out of every $10 spent in modern trade is done outside the home.

As modern trade (hypermarkets, supermarkets and convenience stores) continues to proliferate in developing markets, there has been a knock-on effect for OOH consumption. In Thailand and Mexico, consumption outside the home accounts for more than half the total modern trade spend in snacking food and non-alcoholic drinks (59% and 55% respectively), followed by China (39%) and Indonesia (38%). With 3 out of the top 4 countries being in Asia, this region presents opportunities for adding an OOH strategy to cover total modern spend.

Maria Josep Martínez, global Out-of-home director, Kantar Worldpanel, said: “Each country has unique customs, which makes adapting OOH offerings across regions difficult. People shop across different channels to meet different needs, and local trade landscapes have a big impact on purchases outside the home. There is no one-size-fits-all approach

“Brands have an opportunity to review behaviour in each market, understanding key differentiators and channel structures. For retailers and manufacturers willing to take on the challenge of creating an out-of-home strategy the rewards can be significant.”

David Anjoubault, General Manager of Kantar Worldpanel Vietnam, commented: “Out of home purchasing in Vietnam is full of potential for growth, much like neighbouring countries such as China and Thailand with whom it shares some similarities in culture, customs and lifestyle. Thanks to continued economic development and a rising disposable income, Vietnamese people, especially the younger generations, are more outgoing and more socialized. Aspirations such as eating and drinking out, travelling, entertainment activities (cinema, bars, clubs, karaoke…) are gaining prominence, which create a lot more Out of home occasions. We also witness the rise of convenience stores which are not only a channel for on-the-go purchases, but also a new space for young Vietnamese to hang out in urban areas. Brands and retailers should understand consumers’ Out of home behaviours in order to seize this growth opportunity.”

*Follow links on the right side of this page to download full report and press release.

 
OOH consumption makes up nearly half (41%) of global spend and show huge potential in Asian markets

OOH consumption makes up nearly half (41%) of global spend and show huge potential in Asian markets

Author

David Anjoubault

General Manager - Kantar Worldpanel Vietnam

 

+84-8 3930 6631

Contact the author

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